Terms of service
Effective 29 July 2026
These terms govern your use of Swift AI Collections ("the app"), provided by Swift AI Collections ("we", "us"). Installing the app means you accept them. If you do not, uninstall it.
1. What the app does
The app ranks the products inside collections in your Shopify store and writes that order back to Shopify. To do so it sets the sort order of any collection you choose to manage to Manual, which is a visible change to your store. It records the previous setting and restores it when you stop managing that collection, if you leave that option enabled.
2. Your responsibilities
- You are responsible for which collections you manage, which strategies and rules you apply, and for reviewing the result. The app provides a preview and a rollback for every run; use them.
- You confirm you are entitled to grant the app access to the store data it requests, and that doing so does not breach your own agreements.
- You will not attempt to circumvent plan limits, resell access, or use the app to interfere with Shopify's platform.
3. Plans and billing
- All charges are made through Shopify's Billing API and appear on your Shopify invoice. We never receive your card details.
- There is no free trial on paid plans. The Free plan is available indefinitely and is the way to evaluate the app before paying.
- Subscriptions renew every 30 days until cancelled. Cancelling takes effect immediately and prorates a credit for the unused part of the current period.
- Uninstalling the app cancels the subscription automatically.
- Plan limits (managed collections, sorting cadence, market and A/B features) are enforced by the app. If you downgrade below what you are using, the most recently managed collections stop being managed and cadences are slowed to what the new plan includes; the app tells you what changed. Nothing is deleted.
- Prices may change with 30 days' notice by email; a change never takes effect inside a period you have already paid for.
4. Availability
We aim to keep the app available continuously and to sort collections at the cadence your plan includes, but cadence is a target and not a guarantee. Shopify's API rate limits, bulk operation queues and outages bound what any app can do, and the app reports honestly inside the admin when it is running behind rather than pretending otherwise. No service level agreement is offered on any plan, and the free plan is provided as-is.
5. Data
Data handling is described in the privacy policy, which forms part of these terms. In short: your store's data is yours, it is used only to operate the app for you, and it is deleted when you leave.
6. Intellectual property
The app, including its ranking engine and interface, remains our property. You get a non-exclusive, non-transferable right to use it while your subscription is active. Your catalogue, orders and configuration remain yours.
7. Warranty disclaimer
The app is provided "as is". We do not warrant that a particular sort order will increase revenue, conversion or any other metric. Merchandising outcomes depend on your catalogue, pricing, traffic and market, none of which are under our control.
8. Limitation of liability
To the maximum extent permitted by law, our total liability arising out of or relating to the app is limited to the amount you paid for it in the three months preceding the claim. We are not liable for lost profits, lost sales, loss of goodwill, or indirect or consequential damages. Nothing here limits liability that cannot be limited by law, including for fraud or for death or personal injury caused by negligence.
9. Termination
You may uninstall at any time. We may suspend or terminate access if the app is used in breach of these terms or in a way that endangers the service or other merchants, and will tell you why. On termination, the data retention and deletion terms in the privacy policy apply.
10. Changes to these terms
Material changes are announced by email to installed merchants at least 30 days before they take effect. Continuing to use the app after that constitutes acceptance.
11. Governing law
These terms are governed by the laws of Greece, and the courts of Athens, Greece have exclusive jurisdiction, without prejudice to any mandatory consumer-protection rights available to you locally.